Draft version
1. Controller
Dispatch.IO™ Groupe [legal form, registered office]. Contact for anything about your data: contact@dispatchio.fr.
2. Data we process
When you use the bot on a server:
- your Discord id, username and avatar;
- activity used by the enabled features: XP and levels, streaks, statistics (messages, voice time, commands), tickets and their transcripts, moderation actions (warnings, sanctions);
- what server administrators configure (messages, images, roles).
When you sign in to the dashboard (Discord sign-in):
- your Discord profile (id, username, avatar, banner) and email address provided by Discord;
- the list of your servers (Discord "guilds" access), to show the ones you manage;
- your sessions (IP address, browser, dates) for security, and an audit log of the administration.
When you subscribe to Premium: your subscription and invoices. Payment details are handled by Stripe only.
3. Why
To provide the features of the bot and the dashboard, keep the service secure (anti-abuse, bans, audit), manage subscriptions and billing, and answer your requests.
4. Legal bases
Performance of the service you use (terms of use and sale), our legitimate interest (security, preventing abuse), and legal obligations (billing).
5. Retention
[To complete: retention periods, e.g. data of a server deleted [X] after the bot is removed, sessions kept [X], invoices kept 10 years.]
6. Recipients
Data is only accessible to the Dispatch.IO team, as needed for their role. Subcontractors: Discord (platform), Stripe (payment), [hosting provider and location]. No data is sold.
7. Your rights
You can access, correct or delete your data, object to or limit its processing, and ask for its portability, by writing to contact@dispatchio.fr. You can also file a complaint with the CNIL (cnil.fr).
8. Cookies
The website only uses the cookies needed to work: sign-in session, language and display preferences. No advertising cookie.